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Privacy Policy

Privacy Policy - the basics

1. Introduction
Clean & Care Foundation is committed to protecting users' privacy and outline what the policy covers.
2. Information We Collect

  • Personal information (e.g., name, email, phone number, address) from donation forms, volunteer sign-ups, or service requests.

  • Payment information (processed securely via third-party payment processors).

  • Non-personal data (e.g., cookies, website analytics).

3. How We Use Your Information

  • To process donations and provide tax receipts.

  • To schedule housekeeping services for those in need.

  • To communicate updates, newsletters, or fundraising campaigns.

  • To improve our website’s functionality and user experience.

4. How We Protect Your Information

  • Secure payment processing (no financial details stored on our servers).

  • Limited access to personal data (only authorized staff/volunteers).

  • Encryption and cybersecurity measures to prevent data breaches.

5. Sharing of Information

  • We do not sell or rent personal data.

  • We may share limited information with service providers (e.g., payment processors, email services).

  • Legal compliance (if required by law).

6. Cookies & Tracking Technologies

  • Explanation of cookies used for website analytics and improving user experience.

  • How users can disable cookies through their browser settings.

7. Your Rights & Choices

  • Users can request to review, update, or delete their personal information.

  • Option to opt out of marketing emails.

8. Third-Party Links

  • Disclaimer that your website may link to external sites with different privacy policies.

9. Changes to This Policy

  • Notice that the policy may be updated and the date of the latest revision.

10. Contact Us

  • Provide an email or contact form for privacy-related inquiries.

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A legal disclaimer

Our organization provides free housekeeping services through the generosity of volunteers and donors. While we strive to offer reliable and high-quality assistance, we cannot guarantee availability for every request or specific cleaning results. Services are subject to volunteer availability and are provided on a goodwill basis. We are not responsible for any accidental damage, loss, or issues arising from the use of our services. By requesting assistance, clients acknowledge and accept these terms. If you have any questions, please contact us before scheduling a service.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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